Direct Booking Terms - Submit a Booking Request via the Contact Form

Thank you for choosing to book your stay directly with us. The following booking conditions apply to all reservations made directly through our website.

Rates may vary depending on the booking method and availability. For the best available rate for your preferred dates, please feel free to contact us directly.

   1. Reservation & Booking Confirmation

A reservation is considered confirmed once:

1. it has been accepted by the host;
2. the initial 50% payment and the €300 security deposit have been received; and
3. the primary guest has provided a valid copy of their identification document (EU citizens: ID card/Non-EU citizens: passport)

By making a direct booking, the guest confirms that they have read and accepted these booking conditions.

The reservation is made for the dates and number of guests specified at the time of booking. The minimum stay is 5 nights. Any changes are subject to availability and may be subject to additional charges.

    2. Payment Terms

The total booking amount is payable in two installments:

• 50% upon reservation: A 50% deposit is due at the time of booking to secure the reservation. The €300 security deposit is payable separately together with this initial payment.
• 50% 14 days before check-in: The remaining 50% of the total booking amount is due 14 days before arrival.

If the second installment is not received by the due date, we reserve the right to cancel the reservation in accordance with the cancellation policy below.

    3. Security deposit

A €300 security deposit is required in addition to the booking amount. The security deposit is payable separately together with the initial 50% payment and is held as security for any damage, loss or other costs arising during the stay.

The security deposit will be refunded after check-out, provided that the apartment and its contents are returned in good condition and there are no outstanding charges or claims.

In the event of damage, loss or other costs for which the guest is responsible, the relevant amount may be deducted from the security deposit. If the costs exceed the amount of the security deposit, the guest remains responsible for the additional amount.

Any remaining balance of the security deposit will be returned to the guest using the original payment method, where possible.

    4. Cancellation Policy

We understand that plans can change. Our cancellation policy for direct bookings is as follows:

• 30 days or more before check-in: Guests will receive a full refund (100%) of the total booking amount.
• Less than 30 days but at least 14 days before check-in: Guests will receive a 50% refund of the total booking amount.
• Less than 14 days before check-in: No refund will be provided.

The applicable refund will be determined based on the date and time the cancellation request is received.

Any refund due will be processed using the original payment method, where possible.

The security deposit is not subject to the cancellation policy. In the event of a cancellation, the security deposit will be refunded in full.

    5. Check-in & Check-out

Check-in: from 4:00 PM
Check-out: by 10:00 AM

Guests are kindly asked to respect the stated check-in and check-out times.

Early check-in or late check-out may be possible upon request and is subject to availability. Additional charges may apply.

    6. Number of Guests

The apartment may only be occupied by the number of guests specified in the reservation.

Any additional guests must be agreed with the host in advance. The maximum occupancy is 8 guests and must not be exceeded.

   7. House Rules

Guests are expected to treat the apartment, its furnishings and equipment with care and respect.

Please observe the house rules provided for the property during your stay. Any significant damage, loss or misuse may result in additional charges.

• Noise & Respect: 
  • Quiet hours are from 10:00 PM to 7:00 AM.
  • Please be respectful of neighbors at all times.
• Energy & Safety: 
  • Turn off lights, heating/AC, and appliances when leaving the property.
  • Always lock doors and windows when you go out.
• Prohibited Items: 
  • No illegal activities on the premises.
  • No open flames (candles, etc.) unless permitted.
• Others:
  • Pets, smoking and parties are not permitted.
  • For safety and electrical capacity reasons, charging electric vehicles (EVs) from the property's electrical system or any household power outlets is not allowed.
  • Subletting or transferring the booking to another person is not permitted.
  • The apartment is rented as a whole. Individual room keys are not provided.

   8. Damage & Additional Costs

Guests are responsible for any damage to the property or its contents caused by themselves or by members of their party during the stay.

In the event of damage or loss, the guest may be charged for the reasonable cost of repair or replacement. Normal wear and tear is excluded.

   9. Changes to a Reservation

Requests to change the dates, number of guests or other booking details must be made as early as possible.

Any changes are subject to availability and may affect the total booking price or the applicable cancellation conditions.

   10. Host Cancellation

In the unlikely event that we need to cancel a confirmed reservation for reasons beyond the guest's control, the guest will receive a full refund of all payments made for the reservation.

We will inform the guest as soon as possible and, where practical, assist in finding suitable alternative accommodation.

   11. Liability

Guests are responsible for their personal belongings and valuables during their stay.

The host is not responsible for loss, theft or damage to guests' personal belongings, except where liability cannot legally be excluded.

   12. Applicable Law

These direct booking terms are subject to the applicable laws and regulations governing the accommodation and its location.

Nothing in these terms is intended to limit any statutory rights that guests may have under applicable law.

   13. Acceptance of the Booking Conditions

By completing a direct booking through our website, the guest confirms that they have read, understood and accepted these Direct Booking Terms.

We look forward to welcoming you and hope you enjoy your stay.

Minimum Information Required for a Booking Request:

To submit a direct booking request through our website, guests are required to provide the following information:

• Full name of the primary guest
• Email address
• Phone number
• Requested check-in date
• Requested check-out date
• Number of nights
• Number of guests (adults, children aged 2–16, and children under 2)
• Any special requests or additional information relevant to the stay